Useful information

All you need to know before your holiday starts

On this page, we have listed useful information that will help you plan your holiday in Merano and Environs. If you have any questions and you cannot find the answer below, do not hesitate to contact us!

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For guests of the Zirmerhof Hotel

  • Our hotel is closed in winter. However, you are welcome to book our residence apartments during that time.
  • Rates do not include the tourist tax, amounting to € 1.40 per night. Children under 14 are exempted.
  • For bookings of less than 3 days we charge a 10% supplement.
  • One child aged 1 to 4.99 years can stay in their parents’ room free of charge. Children 5 years and older enjoy a 50% discount.
  • Please be aware that pets are not allowed at the Zirmerhof.
  • From early January till end of June, and from midOctober till early November, rates include a complimentary MeranCard valid for the duration of your stay.
  • We regret to inform you that it is not possible to reserve specific room numbers or choose a specific floor.
  • Our preferred methods of payment are cash and debit card.
  • Your room is available from 2:00 p.m. on the day of arrival. We kindly ask you to checkout by 10:00 a.m. on the day of departure.
  • We recommend taking out travel cancellation insurance.

Cancellation fees:

  • 1 week before arrival: 90% of the booking price
  • 1 month to 1 week before arrival: 70% of the booking price
  • 3 months to 1 month before arrival: 40% of the booking price
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For guests of the Zirmerhof Residence

  • During the summer season, residence guests are welcome to enjoy the hotel’s spa amenities and may choose from different catering options, namely breakfastonly, half board or bread service:
    • Breakfast only: € 14.00 per person and day
    • Half board: € 29.00 per person and day
    • Children up to 12 years: 50% discount
    • Bread service on demand
    • Cleaning service: € 10.00 per day and apartment
  • Rates do not include the tourist tax, amounting to € 1.30 per night. Children under 14 are exempted.
  • The final cleaning service costs between € 35.00 and € 45.00.
  • Please be aware that pets are not allowed at the Zirmerhof.
  • From early January till end of June, and from midOctober till early November, rates include a complimentary MeranCard valid for the duration of your stay.
  • Our preferred methods of payment are cash and debit card.
  • Your apartment is available from 1:00 p.m. on the day of arrival. We kindly ask you to checkout by 10:00 a.m. on the day of departure.
  • We recommend taking out travel cancellation insurance.

Cancellation fees:

  • 1 week before arrival: 90% of the booking price
  • 1 month to 1 week before arrival: 70% of the booking price
  • 3 months to 1 month before arrival: 40% of the booking price
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Non-binding request
Hotel Zirmerhof